Making a difference
in the community
Care in the comfort
of your own home.
Quality health care
Exceptional care with a purpose.
Metro Home Health Care is State-licensed, Medicare agency serving 11 counties in Illinois. Our coordinated care team strives to provide the type of seamless, high-quality services that are designed to meet virtually all of your health care needs that each of us would want our own family to receive. We communicate continually with all of your health care providers, ensuring that you are well cared for in a safe and comfortable environment.
Our Experience is Your Resource.
Our organization offers a professional staff with outstanding education, credentials and experience. Our experienced staff delivers care under the direction of the patient’s primary care physician and develops an individualized plan of care. We are here to assist you and make all the necessary arrangements to have all your health care services delivered directly to your home at your convenience.
As a not-for-profit organization, we are dedicated to meeting the healthcare needs and promise to care for patients with competence and compassion, by providing high-quality services with a personal touch. We are committed to our culture of excellence, and will deliver an unrivalled healthcare experience for our patients, their families and the community.
We recognize the unique physical, emotional, and spiritual needs of each person receiving health care in the home. We strive to extend the highest level of courtesy, safety and service to patients, family/caregivers, visitors, and each other.
We deliver state-of-the-art home health services with identified centers of excellence. We engage in a wide range of continuing education, clinical education, and other programs for professionals and the public.
We strive to create an environment of teamwork and participation, where, through continuous performance improvement and open communication, health care professionals pursue excellence and take pride in their work, the organization, and their personal development. We believe that the quality of our human resources—organization personnel, physicians, and volunteers—is the key to our continued success. We provide physicians an environment that fosters high quality diagnosis and treatment. We maintain financial viability through a cost-effective operation to meet our long-term commitment to the community.
Culture of Safety and Quality
We strive to create a culture of safety and quality by developing a code of conduct, providing education, encouraging open communication, encouraging leaders to provide a team approach to safety and quality initiatives, providing leadership that defines how patients, family/caregivers, visitors, and other members of the community can help identify and manage issues of safety and quality, and implementing changes identified by the annual organization evaluation in order to maintain the culture of safety and quality.